VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure.

Please note that Index Hotel is a family and a non-alcoholic hotel.

For security reasons, visitors are not allowed inside the guest rooms.

For pre-paid reservations: upon check-in, guests are required to present the credit card used to make the reservation. If the credit card's owner is not the person staying at the hotel, please contact the property in advance to request a third party credit card authorization form.

All guests must show a valid UAE ID or passport upon check-in.

Harap beri tahu pihak Index Hotel terlebih dahulu mengenai perkiraan waktu kedatangan Anda.

Tamu akan menerima perjanjian rental yang harus ditandatangani dan dikembalikan ke properti sebelum kedatangan. Jika tamu tidak menerima perjanjian tersebut tepat waktu, mereka harus menghubungi perusahaan manajemen properti di nomor telepon yang tercantum di konfirmasi pemesanan.

Tamu di bawah usia 18 tahun hanya dapat check-in dengan orang tua atau wali resmi.