VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure.

Please note that Index Hotel is a family and a non-alcoholic hotel.

For security reasons, visitors are not allowed inside the guest rooms.

For pre-paid reservations: upon check-in, guests are required to present the credit card used to make the reservation. If the credit card's owner is not the person staying at the hotel, please contact the property in advance to request a third party credit card authorization form.

All guests must show a valid UAE ID or passport upon check-in.

Nastanitev Index Hotel vnaprej obvestite o predvidenem času prihoda. To lahko med rezervacijo vpišete v okence za posebne zahteve ali pa kontaktirate nastanitev. Kontaktni podatki so na voljo v potrditvi rezervacije.

Gostje bodo prejeli pogodbo o najemu, ki jo morajo še pred prihodom podpisati in vrniti nastanitvi. Če gost pogodbe ne prejme pravočasno, mora kontaktirati podjetje, ki upravlja nastanitev, na številko, ki je navedena na potrditvi rezervacije.

Gostje, mlajši od 18 let, lahko bivajo le ob spremstvu starša oz. zakonitega skrbnika.